Shipping & Delivery
We accept all major credit cards, debit credit and PayPal.
Due to high volume of orders receive daily, processing time varies and could take up to 1 to 15 business days depending on volume of orders in queue to be processed, then orders are shipped.
We encourage customers to keep in mind our processing time above before placing orders and place your orders early, if you would like to receive your order by a specific date, please include it in the notes before submitting your order.
1. Orders are only fulfilled Monday-Friday.
2. Orders placed on Saturday and Sunday will begin processing in the order it was received.
3. Orders received on Federal holidays, regardless of day or time, will begin processing in order.
4. Back orders may take 1 to 2 weeks processing and delivery.
5. Custom orders/colours requires 10 to 15 business days processing time.
We ship across Canada, USA and international via Canada Post Please allow 5 - 10 days for orders to be delivered.
GTA orders are delivered by door-to-door messenger after 1 to 15 business days processing time. Customers will receive an out for delivery notification via email.
USA allow 1 - 15 business days. Please allow 1 - 5 business days from the receipt of payment, for your order to be processed and allow up to 1-5 business days following for your order(s) to be shipped, excluding holidays.
You will receive tracking information the day your order is shipped. Please allow 24 hours for your tracking information to update. However, you’ll be able to use your Canada Post Tracking number on their website anytime to track your delivery status and for door to door delivery status, an out for delivery will be emailed to the emailed provided on your order.
PLEASE NOTE: Runway Styled does not guarantee specific delivery times. Shipping times are estimated and may vary depending on order processing time and the distance of the shipping address from our distribution center in Toronto, Canada. Runway Styled is is not responsible for unexpected shipping delays caused by circumstances related to the courier itself and any lost or stolen packages.
Once orders are placed no changes or cancellations can be made. After the 10th day the item is considered final sale.
OUR EXCHANGE POLICY
We'll gladly accept unworn, unwashed merchandise for exchange only. Customer have 1 day from the date order received to email us for a RTA Return Authorization and we must receive the items within 5 days for all Canada orders and 7 days for International orders. Shipping costs are non-refundable and customers are responsible for all shipping costs.
There are NO REFUNDS! EXCHANGES ONLY!